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Employment for Skill Development: Hotel and Ryokan Standards

木のカウンターに呼び鈴と白いタオル、急須を置いた旅館の受付のイメージ。育成就労の宿泊分野を象徴。

Regarding the Employment for Skill Development Program (ESD) which will begin on April 1, 2027, the Immigration Services Agency (hereinafter, “Immigration Agency”) announced the “Operational Guidelines for the Employment for Skill Development Program in Specific Fields” for the Accommodation field (compiled by the Ministry of Justice, Ministry of Health, Labour and Welfare, and Ministry of Land, Infrastructure, Transport and Tourism) on October 16, 2026. With this, both the field-specific operational guidelines and the examination standards for each main skill have been published for the accommodation field. On the other hand, the procedure for joining the Sectoral Consultative Council, which is required before applying for certification of an Employment for Skill Development plan, is currently “in preparation” as of October 19, 2026. This article organizes the criteria for accepting foreign nationals under the Employment for Skill Development Program in ryokans and hotels, based on the published materials, for both HR professionals at accepting companies and foreign nationals considering working in the accommodation industry.

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1. Conclusion: 5 Key Points for Accepting Employment for Skill Development in the Accommodation Field

  • Only businesses operating “Hotels and Ryokans” with a permit under the Hotel Business Act can accept them. Businesses operating simple lodging, boarding houses, private lodging (residential accommodation business), or special zone private lodging are not eligible.
  • Direct employment only. The accommodation field is not designated as a field that accepts workers through dispatching or other forms.
  • Before applying for certification of an Employment for Skill Development plan, it is necessary to join the Sectoral Consultative Council for the accommodation field established by the Ministry of Land, Infrastructure, Transport and Tourism (the joining procedure is currently in preparation as of October 19, 2026).
  • It is prohibited to have foreign nationals under the Employment for Skill Development Program work in facilities specified in Article 2, Paragraph 6, Item 4 of the Act on Control and Improvement of Amusement Businesses (e.g., love hotels) or to engage in entertainment activities. Measures such as creating a manual to prevent entertainment activities are also required.
  • Foreign nationals themselves must meet Japanese language proficiency requirements (JFT-Basic A1 equivalent or higher, or JLPT N5 or higher, etc.) by the start of employment, and are required to achieve the level of the Accommodation Field Employment for Skill Development Evaluation Test (Beginner) by the time the total period of Employment for Skill Development reaches one year, and the Accommodation Field Specified Skilled Worker (i) Evaluation Test by the end of the program. The restriction period for career change at the individual’s discretion is one year.

2. Published Materials and Current Application Status

The operational guidelines for the accommodation field state “Published October 16, Reiwa 8” in their enactment history. As of October 19, 2026, the preparation status for the accommodation field on the Immigration Agency’s “Pre-enforcement Application for the Employment for Skill Development Program” page is as follows:

ItemStatus of Accommodation Field (Confirmed October 19, 2026)
Field-specific Operational GuidelinesPublished
Examination Standards (Main Skill: Accommodation)Published
Joining Procedures for Sectoral Consultative Councils, etc.In preparation
Source: Immigration Services Agency “Pre-enforcement Application for the Employment for Skill Development Program” (Updated October 16, 2026)

Pre-enforcement applications for certification of Employment for Skill Development plans have been accepted by the Organization for Technical Intern Training for Foreigners since September 1, 2026. However, the Immigration Agency states that if an application is submitted without documents proving membership in a Sectoral Consultative Council, etc., the examination will be suspended until the additional documents are submitted. In the accommodation field, the practical order is to prepare application documents after the procedures for joining the council have begun.

💡 Point: Within the scope of the operational guidelines and examination standards, it has become clear “which businesses, for which tasks, and with which exams as targets” can be accepted (measures to be agreed upon by the Sectoral Consultative Council in the future require separate confirmation). While waiting for the joining procedures to begin, businesses can solidify the content of their Employment for Skill Development plan, such as confirming the name on the hotel business license and allocating tasks for the first year and the second to third years.

3. Only Businesses Operating “Hotels and Ryokans” Can Accept

Article 1 of the Public Notice (Public Notice No. 515 of the Ministry of Land, Infrastructure, Transport and Tourism, Reiwa 8) defines the implementers of the Employment for Skill Development Program in the accommodation field as those who operate Hotels and Ryokans business as defined in Article 2, Paragraph 2 of the Hotel Business Act, with a permit under Article 3, Paragraph 1 of the same Act. The points to note in the operational guidelines are as follows:

  • The hotel business license of the business establishment where the Employment for Skill Development will be conducted must be submitted. The name on the license must match the name (or full name) of the Employment for Skill Development implementer.
  • If the business establishment (hotel or ryokan) where the Employment for Skill Development is conducted changes, documents proving the hotel business permit of the new establishment must be submitted.

Furthermore, the following businesses that do not operate Hotels and Ryokans business cannot become implementers of the Employment for Skill Development Program in the accommodation field:

  • Those operating simple lodging or boarding house businesses based on the Hotel Business Act.
  • Those operating residential accommodation businesses (so-called private lodging) based on the Residential Accommodation Business Act.
  • Those operating foreign guest accommodation facility management businesses in National Strategic Special Zones (so-called special zone private lodging) based on the National Strategic Special Zones Act.

Article 2 of the Hotel Business Act divides the hotel business into three types: “Hotels and Ryokans business, simple lodging business, and boarding house business.” Even for “lodging,” if the type of permit is for simple lodging, Employment for Skill Development in the accommodation field cannot be accepted. Therefore, the starting point is to first confirm the type of your business permit on the permit document.

An image of a table set with a white tablecloth, plates, and napkins, symbolizing restaurant service operations in the accommodation sector.

4. Duties to be Engaged In: 3 Duties in the 1st Year, 4 Duties in the 2nd and 3rd Years

The main skill in the Accommodation sector is “Accommodation,” and the definition of the skill is “skills to perform duties for facility users in accommodation, food and beverage, meetings, etc., at accommodation facilities, including front desk, planning and public relations, customer service, restaurant service, and safety and hygiene.” In the examination standards (Appendix), essential duties are divided by year as follows:

Category1st Year (Essential Duties)2nd and 3rd Years (Essential Duties)
Front DeskFront desk duty assistance (pick-up/drop-off at arrival/departure, assisting guests who require help)Front desk duties (in addition to the above, check-in/check-out assistance and payment processing)
Planning/Public Relations—Planning/Public relations duties (planning campaigns/special plans, creating in-house information flyers, disseminating information via HP/SNS, etc.)
Customer ServiceCustomer service duty assistance (greetings, delivering/serving ordered items to guest rooms, receiving/returning luggage)Customer service duties (in addition to the above, providing information on in-house/nearby facilities)
Restaurant ServiceRestaurant service duty assistance (cleaning and preparing venues, table setting, taking orders [confirming allergies with supervisor], serving food/drinks [including hand sanitization], clearing dishes)Restaurant service duties (same as left. For order taking, confirm allergies with guests and report to supervisor)
Source: Operational Guidelines for the Employment for Skill Development Program (Accommodation Sector) Appendix “Employment for Skill Development Plan Examination Standards”

The appendix to the operational guidelines states that until the total period of Employment for Skill Development reaches one year, all three types of duties—front desk, customer service, and restaurant service—must be performed, and from the second and third years, planning and public relations duties must also be performed. In addition, there are safety and hygiene duties such as safety and hygiene education at the time of employment. Examples of “other duties to be engaged in” include porter services, car guidance, door opening/closing, and guiding guests to rooms, which fall under the accommodation category, as well as related duties such as guest room cleaning/maintenance, dishwashing, and replenishment of supplies, which are associated with accommodation duties. Among these, related duties may be performed incidentally.

⚠️ Note: Guest room cleaning and dishwashing are duties that “may be performed incidentally.” A plan that primarily focuses on these tasks may not be recognized as a plan to acquire the main skill of “Accommodation.”

5. Japanese Language and Skill Examinations: Required Levels at 4 Stages

The appendix to the operational guidelines sets the required skill and Japanese language levels at each stage as follows:

StageSkillJapanese Language
Before commencing duties—JFT-Basic A1 equivalent or higher, or JLPT N5 or higher, or completion of equivalent Japanese language training at a certified Japanese language education institution, etc.
Until the total period of Employment for Skill Development reaches 1 yearAccommodation Sector Employment for Skill Development Evaluation Test (Beginner)JFT-Basic A1 equivalent or higher, or JLPT N5 or higher
At the time of transfer at the individual’s requestAccommodation Sector Employment for Skill Development Evaluation Test (Beginner)JFT-Basic A2.1 equivalent or higher, or JLPT N4 or higher
Until the end of the Employment for Skill Development periodAccommodation Sector Specified Skilled Worker (i) Evaluation TestJFT-Basic A2.2 equivalent or higher, or JLPT N4 or higher
Source: Operational Guidelines for the Employment for Skill Development Program (Accommodation Sector) Appendix

Japanese language training before commencing employment is described in the main text of the operational guidelines as “completion of 100 hours or more of Japanese language training equivalent to the said level in the ‘Employment Course’ of a certified Japanese language education institution, etc.” Furthermore, Employment for Skill Development implementers are required to have foreign nationals undergoing Employment for Skill Development take the examinations to be taken by the time one year has passed and by the end of the period. The basic policy states that the examination fees must be borne by the Employment for Skill Development implementer or the Supervising and Support Organization.

An image of a desk with a stack of blank documents, a navy blue file, a pen, and a teacup, symbolizing the preparation of documents for the acceptance system.

6. Employment Type, Consultative Council, and Prohibition of Entertainment

6-1. Limited to Direct Employment

The sectoral operational policy states that the employment type in the accommodation sector is “limited to direct employment.” Since the accommodation sector is not designated as an Employment for Skill Development industrial sector for worker dispatching, etc., it is not possible to employ foreign nationals undergoing Employment for Skill Development in a dispatched form.

6-2. Joining and Cooperating with the Consultative Council

Employment for Skill Development implementers must join the “Consultative Council on the Acceptance of Foreign Nationals for Employment for Skill Development in the Accommodation Sector” established by the Ministry of Land, Infrastructure, Transport and Tourism before applying for certification of the Employment for Skill Development plan. They are also required to take measures regarding matters agreed upon by the Consultative Council and to provide necessary cooperation for surveys and guidance conducted by the Consultative Council or the Minister of Land, Infrastructure, Transport and Tourism (or a person entrusted by them). Failure to comply with these requirements will result in non-conformity with the standards. The verification document is a “Certificate of Membership in the Sectoral Consultative Council.”

Please confirm whether businesses already members of the Consultative Council for the Specified Skilled Worker accommodation sector also need to join the Employment for Skill Development Consultative Council by checking the membership application procedures.

6-3. Prohibition of Employment in Facilities under the Act on Control and Improvement of Amusement Business, etc. and Entertainment

  • Foreign nationals must not be engaged in duties at facilities under Article 2, Paragraph 6, Item 4 of the Act on Control and Improvement of Amusement Business, etc. (hereinafter, the Amusement Business Act) (e.g., love hotels).
  • Foreign nationals must not be allowed to engage in entertainment as defined in Article 2, Paragraph 3 of the Amusement Business Act.
  • As measures to prevent entertainment, creation of an entertainment prevention manual that specifies matters to be handled by staff, establishment of a consultation system for foreign nationals undergoing Employment for Skill Development, and response in accordance with the manual are required.
  • If no improvement is observed, after guidance from the Japan Tourism Agency, there is a possibility of expulsion from the Sectoral Consultative Council and public announcement of the expulsion measure.

7. Transition from Technical Intern Training (Accommodation)

The “Accommodation Technical Intern Training Evaluation Test (Professional Level),” which has been the goal for the Accommodation job category in Technical Intern Training, is indicated in the operational guidelines’ table as corresponding to the Accommodation sector (job category “Accommodation”) of Employment for Skill Development. However, there are criteria based on the period of Technical Intern Training. The operational guidelines state, for example, that if Technical Intern Training has been conducted for 3 years or more, certification of the Employment for Skill Development plan cannot be obtained, and if it has been conducted for more than 2 years, the foreign national cannot engage in Employment for Skill Development in job categories other than those corresponding in the table.

Hotels and Ryokans currently accepting Technical Intern Training participants are advised to promptly confirm the training period for each participant and determine whether they can transition to Employment for Skill Development or if they should consider transitioning to Specified Skilled Worker (i).

8. For Foreign Nationals and HR Professionals at Accepting Companies

8-1. For Foreign Nationals

  • Employment for Skill Development in the Accommodation sector is a system designed to achieve the Specified Skilled Worker (i) standard over three years, experiencing front desk, customer service, and restaurant service, and from the second year, also planning and public relations work.
  • A Japanese language level equivalent to JFT-Basic A1 or higher, or JLPT N5 or higher, is required before coming to Japan and starting work.
  • To transfer (change of employer) to another Hotel or Ryokan at the individual’s request, in addition to having passed the 1-year transfer restriction period for the Accommodation sector, passing the Accommodation Sector Employment for Skill Development Evaluation Test (Beginner Level) and JFT-Basic A2.1 equivalent or higher or JLPT N4 or higher is required.

8-2. For HR Professionals at Hotels and Ryokans in Miyazaki

According to the Immigration Services Agency’s “Publication of the Number of Foreign Nationals with Specified Skilled Worker Status, etc.” (Table 5), the number of Specified Skilled Worker (i) (Accommodation sector) in Miyazaki Prefecture as of the end of June 2026 is 13, which is still a small sector (for details, see “Miyazaki’s Specified Skilled Worker (i) Total 3,346 | By Sector as of End of June 2026“). If you are considering Employment for Skill Development, we recommend preparing in the following order to minimize rework.

  1. Confirm the Hotel Business License (whether it is a Hotel or Ryokan business, and if the name matches your company)
  2. Determine the allocation of duties for the 1st year (3 duties) and 2nd/3rd years (4 duties), and assign responsible supervisors
  3. Prepare a manual for preventing inappropriate entertainment and a consultation system for foreign nationals
  4. Join the Sectoral Consultative Council for the Accommodation sector once the application procedures begin, and obtain a certificate of membership
  5. Consult with the Supervising and Support Organization (in the case of supervising type) regarding the timing of the Application for Certification of Employment for Skill Development Plan

The overall flow of the system is explained in “What is the Employment for Skill Development Program (ESD)? | Starting April 2027, Explaining Differences from Technical Intern Training,” and information on accepting pre-enforcement date applications is explained in “Pre-enforcement Date Application for Employment for Skill Development Plan | Acceptance Starts September 1.”

9. Frequently Asked Questions

Q1. Can guesthouses operating with a simple lodging license accept foreign nationals?

A. No, they cannot. The operational guidelines state that operators of simple lodging businesses, boarding house businesses, private lodging (residential lodging business), or special zone private lodging cannot be implementers of Employment for Skill Development in the Accommodation sector. The condition is to operate a Hotel or Ryokan business with a license under Article 3, Paragraph 1 of the Hotel Business Act.

Q2. Can I apply for certification of the Employment for Skill Development plan before the Sectoral Consultative Council’s application procedures begin?

A. The Immigration Services Agency states that if an application is filed without documents proving membership in the Sectoral Consultative Council, etc., the review will be suspended until additional documents are submitted. As of October 19, 2026, the application procedures for the Accommodation sector are still in preparation, so it is more reliable to gather application documents after the announcement of the application procedures.

Q3. Can foreign nationals primarily work on room cleaning?

A. Room cleaning and maintenance are “related duties” within the Accommodation business category, and it is possible to engage in them incidentally. The essential duties are front desk, customer service, and restaurant service (and from the second year, planning and public relations). A plan primarily focused on cleaning may not meet the examination criteria.

Q4. Who bears the cost of the examination?

A. The basic policy states that the Employment for Skill Development implementer or Supervising and Support Organization must bear the examination fees. We recommend including this in your acceptance cost plan.

Q5. Can foreign nationals be accepted through a dispatching company?

A. No, they cannot. The Accommodation sector is limited to direct employment and is not designated as an Employment for Skill Development industrial sector for worker dispatching, etc., so foreign nationals cannot be employed in Employment for Skill Development through a dispatching arrangement.

10. Summary: Start with License Confirmation and Business Plan

For Employment for Skill Development in the Accommodation sector, the operational guidelines and examination criteria are now complete, clarifying the eligible businesses, duties, and examination goals. What remains is the start of the Sectoral Consultative Council’s application procedures. By proceeding with the confirmation of the Hotel and Ryokan business license and its name, the annual allocation of duties, and the establishment of a system to prevent inappropriate entertainment, you can swiftly move to the application process once the membership procedures begin.


As an Administrative Scrivener Corporation in Miyazaki City, Miyazaki Prefecture, our office assists with the acceptance of foreign human resources in Hotels and Ryokans.

For procedures that can be filed online, such as applications for a Certificate of Eligibility, change of status of residence and extension of period of stay, we accept requests from clients nationwide. Meetings are held online (Google Meet, LINE) and documents are exchanged by mail or electronically, so there is no need to visit our office. Applications for Permission for Permanent Residence and for Permission of Naturalization cannot be filed online and must be submitted at the counter, so they are limited to residents of Miyazaki Prefecture. Depending on the procedure and its urgency, you may need to collect your Residence Card at the counter of the immigration office covering the area where you live. Online applications cannot be filed on the last day of your period of stay, so please consult us as early as possible.

  • Advice on establishing an acceptance system for Employment for Skill Development Program (ESD) and Specified Skilled Worker
  • Organization of transitions from Technical Intern Training to Employment for Skill Development Program (ESD) and Specified Skilled Worker
  • Management of Status of Residence changes and extensions for foreign national employees
  • Support for creating business plans for Business Manager visas, etc.

Please feel free to use our free consultation service.

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For those who will apply for a status of residence at the Immigration Services Bureau by themselves. Before you submit, we check your application form and supporting documents and tell you about any missing documents and points to watch. We accept checks online (Google Meet, about 20 minutes) or via LINE.

・Eligible: applications for a Certificate of Eligibility, change of status of residence and extension of period of stay (applications for permanent residence are accepted only from residents of Miyazaki Prefecture). Naturalization is not covered.

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・What we tell you is our office’s opinion. It does not guarantee approval; the outcome depends on the decision of the Immigration Services Bureau.

・We only point out missing documents and points to watch. We do not prepare or rewrite your application documents for you or draft text for them, and we do not tell you whether your application is likely to be approved (if you would like to engage us, we will introduce the Self-Prep Course, the Light Plan and the Standard Plan).

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This article was written based on publicly available information as of October 2026. Details of the system and implementation dates may change in the future. For procedures to join the Sectoral Consultative Council, please check the guidance from the Japan Tourism Agency and the Ministry of Land, Infrastructure, Transport and Tourism. For actual applications, please confirm with the official information from the Immigration Services Agency or our office.

Author of this article: Administrative Scrivener Authorized to File Applications, Satoshi Nakayama

Representative, Administrative Scrivener Corporation Miyazaki International Legal Office

Location: Miyazaki City, Miyazaki Prefecture

Sources (Primary Information)

  • Immigration Services Agency “Employment for Skill Development Program (ESD) Operation Guidelines” (Employment for Skill Development Program (ESD) Operation Guidelines for Specific Fields – Standards for the Accommodation Field – Annexes and Appendices Employment for Skill Development Program (ESD) Plan Examination Standards) https://www.moj.go.jp/isa/applications/nyuukokukanri07_00002.html
  • Immigration Services Agency “Pre-enforcement Applications for the Employment for Skill Development Program (ESD)” https://www.moj.go.jp/isa/03_00174.html
  • Immigration Services Agency “Employment for Skill Development Program (ESD)” Updates https://www.moj.go.jp/isa/applications/index_00005.html
  • Immigration Services Agency “Publication of the Number of Foreign Nationals with Specified Skilled Worker Status of Residence” https://www.moj.go.jp/isa/applications/ssw/nyuukokukanri07_00215.html
  • e-Gov Law Search “Hotel Business Act” (Articles 2 and 3) https://laws.e-gov.go.jp/law/323AC0000000138
  • e-Gov Law Search “Act on Control and Improvement of Amusement Business, etc.” (Article 2) https://laws.e-gov.go.jp/law/323AC0000000122
  • e-Gov Law Search “Act on the Proper Implementation of Employment for Skill Development for Foreign Nationals and the Protection of Foreign Nationals Engaged in Employment for Skill Development” (Effective April 1, 2027, Articles 9 and 54) https://laws.e-gov.go.jp/law/428AC0000000089

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